Technical Support

RMA & DOA service

Service application procedure

Step 1

Sales support

1st inspection by the partner in case of RMA and DOA

Step 2

Service center

Call or Email to HDN
with information

HDN customer service center

Step 3

Send

Fill out RMA & DOA form
on the website and send the equipment
with the printed form to HDN factory

HDN Manufacture Division

  • #407, Building D, Indeogwon IT Valley , 40, Imi-ro, Uiwang-si, Gyeonggi-do, Korea
    Zip code: 16006

Service application procedure

Please print and include the application form along with the product.

Service type

Customer Company TEL FAX
Name TEL E-mail
Location
Partner Company TEL FAX
Name TEL E-mail
Product info No Model Serial No. Symptom of fault
1
2
3
4
5
Address to receive serviced product Company TEL FAX
Name TEL E-mail
Location
Problem Symptom Business Impact Others

◎Personal information collection/use items and purpose (required)◎
- Handream notifies and guides the following matters in accordance with relevant laws and regulations regarding the collection and use of corporate/organizational and personal information.
1. Purpose of information collection: membership registration, product consultation, technical inquiry, A/S management, public relations marketing, event, newsletter
2. Collection/use items: company/organization name, name (person in charge), contact information, e-mail, consultation details
3. Retention and use period: Immediately upon withdrawal of membership or deletion request from the information provider
4. Person in charge of personal information processing: 1661-6650 / mkt@handream.net
* You have the right not to agree to personal information and use, and if you refuse to agree, you will not be able to sign up for membership.

Prevent Auto Entry

Submit   Print